We are here to help. Most questions are answered below. If yours is not, write to us through the contact form and include your order number. We reply as soon as we can, normally within two working days.
I have not received my download link
The link is shown on the order confirmation page straight after payment and is also sent to the email address you entered at checkout. Check your spam folder first. If it is not there, contact us with your order number and we will send it again.
The file will not open
The books are PDF files. They open in the built-in reader on most phones, tablets and computers. If the file looks damaged, download it again from the link in your email. If that does not help, contact us and we will send you a working file.
I bought the wrong language edition
Each title is sold as a separate Swedish and English edition. If you chose the wrong one, contact us with your order number and we will help you.
Something is wrong with my purchase
If the file is faulty or the book does not match its description, contact us and we will send a working file or refund your purchase.
Can I print the book or share it?
You may save the book on your own devices and print pages for your own use. The book is licensed for the buyer only and may not be shared, resold or published.
Contact
Use the contact form. Please include your order number so we can find your purchase quickly.